Privacy policy.
Effective Date: October 26, 2025
Everra Health Holdings, LLC (“Everra Health,” “we,” “us,” or “our”) values your privacy. This Policy explains how we collect, use, and protect your personal information when you visit our website, use our digital services, or participate in our longevity and wellness programs.
1. Information We Collect
a. Personal Information You Provide
- Name, address, phone number, email
- Date of birth, gender, and general health history
- Payment and billing information
- Responses to intake forms or assessments
- Any information you choose to share through our website, emails, or customer-service channels
b. Health and Laboratory Data
When you complete a biomarker or lab test, your sample is processed by independent, licensed laboratories. The resulting health data are shared securely with Everra Health and the independent clinicians in our affiliated national medical network for reporting and visualization within your Everra dashboard.
c. Automatically Collected Data
When you visit our site, we may automatically collect:
- Device and browser type
- IP address and approximate location
- Usage data (pages visited, time on site)
- Cookies or similar tracking technologies for analytics and performance
You can control cookies through your browser settings.
2. How We Use Your Information
- Provide and personalize our longevity and wellness services
- Facilitate laboratory testing and share results securely
- Communicate with you about results, updates, and educational content
- Improve our website, programs, and customer experience
- Comply with legal, regulatory, and security requirements
We never sell or rent your personal or health information.
3. Information Sharing and Disclosure
| Recipient | Purpose |
|---|---|
| Independent clinicians and labs | Ordering and reviewing lab tests, providing reports |
| Technology vendors (HIPAA-compliant) | Hosting, data storage, and secure communication |
| Payment processors | Completing your purchase securely |
| Legal or regulatory authorities | When required by law or to protect rights, safety, or property |
All vendors handling health data are bound by confidentiality and data-protection agreements consistent with HIPAA.
4. Data Security
We use industry-standard safeguards, including encryption in transit and at rest, access controls, and regular security assessments. No online system is entirely risk-free, but we continually enhance our protections to keep your data safe.
5. Your Rights and Choices
Depending on where you live, you may have rights to:
- Access or request a copy of your data
- Correct inaccurate information
- Request deletion (“right to be forgotten”)
- Withdraw consent for certain data uses
- Receive notice of data breaches when legally required
To exercise any of these rights, email privacy@everrahealth.com.
6. Retention of Information
We keep your information only as long as necessary to provide services, meet legal obligations, or resolve disputes. De-identified or aggregated data may be retained for research or analytics.
7. Children’s Privacy
Everra Health is designed for adults 18 years and older. We do not knowingly collect information from children under 18. If we learn that a child has provided personal data, we will delete it promptly.
8. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review those policies separately.
9. Changes to This Policy
We may update this Privacy Policy periodically. The Effective Date above will reflect the latest revision. Significant changes will be announced through our website or by email.
10. Contact Us
Questions about this Privacy Policy or your data rights? Email privacy@everrahealth.com or write to:
Everra Health, LLC
Glen Allen, Virginia 23059 USA
© 2025 Everra Health, LLC